FAQ

We currently ship within the United States & Internationally. We ship all orders within 2-5 Business Days: Domestic Shipping (USA) takes between 3-7 days where International Shipping can take 10-21 days.

Thanks to the beauty of e-commerce, we're "open" all the time! As for customer support or consultation requests, we're available Monday through Friday 9am to 5pm EST. Regardless, we strive to communicate with our clients and customers on a rolling basis, so we're never too far away. Regardless of your inquiry type, you can expect a response from us within 24-48 hours.

Reach out to us via email (hannah@ginchy.co) or submit a request via the form on our "Contact" page here on the site. We look forward to hearing from you!