Question 1

Where do you ship?

Accepted Answer

We currently ship within the United States & Internationally. We ship all orders within 2-5 Business Days: Domestic Shipping (USA) takes between 3-7 days where International Shipping can take 10-21 days.

Question 2

What are your open hours?

Accepted Answer

Thanks to the beauty of e-commerce, we're "open" all the time!  As for customer support or consultation requests, we're available Monday through Friday 9am to 5pm EST. Regardless, we strive to communicate with our clients and customers on a rolling basis, so we're never too far away. Regardless of your inquiry type, you can expect a response from us within 24-48 hours.

Question 3

How can I book a consultation?

Accepted Answer

Reach out to us via email (hannah@ginchy.co) or submit a request via the form on our "Contact" page here on the site. We look forward to hearing from you!

FAQ

Frequently asked questions

Where do you ship?

What are your open hours?

How can I book a consultation?