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STORE POLICIES
CUSTOMER CARE
Product Authenticity: All items in our store are authentic vintage pieces. Due to their age, minor imperfections may be present, adding to their unique charm. We strive to describe and photograph each item accurately.
Customer Service: Your satisfaction is our priority. If you have questions or need assistance, please contact us via [email/contact form]. We aim to respond to inquiries within 24-48 hours.
Special Requests: Looking for something specific? Let us know! We'll do our best to source it or recommend alternatives.
PRIVACY & SAFETY
Data Collection: We collect necessary information such as your name, email address, shipping address, and payment details to process orders and enhance your shopping experience.
Data Protection: Your personal information is stored securely and is never shared with third parties, except as required to complete transactions (e.g., shipping providers).
Communication: By providing your email, you agree to receive updates about your order. You may also opt into our newsletter for exclusive offers and updates. You can unsubscribe at any time.
WHOLESALE INQUIRIES
GINCHY is excited to offer wholesale options tailored to meet the needs of businesses looking to source unique vintage goods on a larger scale. Here’s how we can assist:
Product Selection
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Access to a curated selection of vintage décor, apparel, accessories, and more.
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Custom sourcing available for specific styles or themes.
Flexible Ordering
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Competitive wholesale pricing based on volume.
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Minimum order quantities may apply, depending on the product category.
Personalized Support
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Dedicated assistance to help you select items that fit your business needs.
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Collaboration on special requests, including themed collections or bulk orders.
Shipping & Logistics
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Nationwide shipping with options for bulk order rates.
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Local pickup available for nearby businesses.
Interested in partnering with us? Email hannah@ginchy.co with your business details and we’ll be happy to assist!