SHIPPING & RETURNS

SHIPPING POLICY

Our shipping methods are designed to be efficient and environmentally friendly. We believe in transparent pricing and strive to keep our shipping costs as low as possible. At GINCHY, we are committed to providing you with the best shipping experience.

Orders are processed within [2-5] business days of purchase. We offer standard and expedited shipping. Shipping costs are calculated at checkout based on the destination and weight of the items.

Estimated delivery times vary by location:

Domestic (USA): [3-7] business days

International: [10-21] business days

Once your order is shipped, you’ll receive a tracking number to monitor its journey.International customers are responsible for any customs fees or import taxes that may apply.

RETURN & EXCHANGE POLICY

As part of our commitment to a more sustainable world, it's important we keep our processes as eco-friendly as possible, from production to packaging. In alignment with these values of sustainability and minimizing waste, GINCHY has a no-return policy. We encourage our customers to make thoughtful, intentional purchases to reduce the environmental impact associated with returns and exchanges. We appreciate your support of the effort to create a more intentional and waste-conscious world. Thanks for getting GINCHY!

What If There’s an Issue With My Order? If your order arrives damaged or if you receive the wrong item, please contact us within 5 days of receipt, and we'll work it out.